Why does the water look dirty sometimes?

Parts of the distribution system are old. Rust or sediments may have accumulated over the years and any changes in flow may disturb this material and cause discolored water. Entrained air may also cause the water to be “milky”. Typical events that may cause temporary discoloration of the water include:

  • Fire in the area
  • Breaks and repairs in the water main
  • Construction of water mains
  • Hydrant flushing and other maintenance work

Do not drink discolored water. Should this occur, run your cold water faucet for a period to clear the water. If the water remains discolored run the cold water in the bathtub at full rate for 5-10 minutes. If discoloration remains City of Poughkeepsie customers should call the Department of Public Works at 845-451-4111, Town of Poughkeepsie customers should call 845-462-6535.

Show All Answers

1. Is the water safe to drink?
2. Where does my water come from?
3. What do you do to treat the water before I receive it?
4. Why does the water look dirty sometimes?